Greenwich Borough AFC Privacy Notice

 

Greenwich Borough AFC provides football, academy and pre-academy development services, creating sporting experiences for people of all ages and abilities. This privacy notice provides you with details of how Greenwich Borough AFC collects and processes your personal data.

Greenwich Borough AFC, referred to as “we”, “us” or “our” in this privacy notice, is the data controller and is responsible for your personal data. We aim to maintain the highest possible standards and seek to adopt best practice with regards to the way in which we manage and process data.

Greenwich Borough AFC collects, uses and processes personal information about you. When we do so, we adhere to the UK General Data Protection Regulation (GDPR), which was incorporated into UK law following ‘Brexit’, and which is supported by the Data Protection Act 2018 (DPA 2018).

We are responsible as ‘controller’ of your personal information where you are the person named as the player/member or parent/guardian with whom we liaise in relation to our services with the player. This Notice also applies to referees, league officials and representatives of the league itself where we obtain your personal information directly, or via The Football Association (FA).

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@greenwichborough.com.

 

The personal information we collect and use

Information collected by us

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you when acting as controller, which we have grouped together as follows:

• Identity Data includes first name and last name, title and date of birth, home address, passport or personal ID, school name, Gender/Sex, religious information and ethnicity.
• Health Data includes any medical conditions to ensure the coaches and staff are aware for your safety.
• FA Data to ensure that you have international clearance to play football in the UK, and are registered with The League.
• Contact Data includes email address, postal address and telephone number
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website
• Usage Data includes information about how you use our website products and services and cookie data which is collected by our website
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication

 

 

The information we collect	How we collect the information	Lawful basis	How we use and may share the information
Identity Data Contact Data   Health Data   FA Data	Interactions instigated by you Data capture forms and sign-up forms	Consent Contract Legitimate Interests	To contact you about Greenwich Borough AFC To permit access to our applications and portals to run Greenwich Borough AFC To perform a contract we have entered into with you   To ensure your safety   We will share this information with The FA and other league bodies as required to ensure your registration and safe participation in football at Greenwich Borough AFC.
Technical Data Usage Data	Interaction with website Use of cookies	Consent Legitimate interests	To keep our website functioning properly and effectively. To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).   This information is not shared outside of Greenwich Borough AFC.
Identity Data Contact Data Marketing and Communications Data	From you directly or our third-party applications to run Greenwich Borough AFC	Consent Legitimate Interests	To check your preferences regarding, and if requested send you, marketing content through email, text message or other methods you choose.   This information is shared with third-parties to help us process this information and send you communications. This includes TFP and Mailchimp.
Identity Data, namely your image	Collected via VEO or HUDL, or CCTV cameras on site	Consent   Contract   Legitimate Interest	Sites where we play football often use CCTV for security purposes.   We collect your image data via VEO and HUDL to capture, analyse and learn from video and data.
Any of the above	As above	Legitimate interests   Compliance with law	Ancillary purposes, such as back-ups and archiving.      Dealing with legal obligations.   Information may be shared with Google, and Microsoft.

 

Some of the data we collect about you is classified as ‘sensitive personal data’, including:

• Racial or ethnic origin
• Religious or philosophical beliefs
• Health-related data

We only collect this information to ensure your safety, to ensure you can comply with any personal requirements, and to comply with The FA‘s requirements.

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to onboard you as a player.

How long your personal data will be kept

We will not hold your personal information for longer than is reasonably necessary in providing the service or as is required by law.

Upon expiry, any personal data which we are not legally obliged to retain will be securely destroyed.

We keep player and applicable parent/guardian information for the length of time that you remain a player of Greenwich Borough AFC, ask us to hold it to contact you in future, or up to one year after your lessons conclude with Greenwich Borough AFC.

We keep photographs and videos for up to three years after they are taken.

 

Marketing

We would like to send you information about products and services which may be of interest to you as a player or parent/guardian.

If you consent to receiving such information, you can opt out at any time in the future. When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to opt in to receive marketing communications from us by email, telephone, and text message.

If you consented to our using your information for marketing purposes, you have the right to withdraw that consent at any time by the following means:

• Unsubscribing via the link in the footer of all of our marketing emails.
• Send an email to info@greenwichborough.com
• Write to us at Greenwich Borough AFC, GB10 Sports, 177 Footscray Road, Eltham, London, SE9 2SZ.

We will not share your information for marketing purposes with any other organisation or 3^rd party without your consent.

 

Who we share your information with

Other than as stated in the table above, we will share personal information with law enforcement or other authorities if required by applicable law.

We may also need to share some categories of personal information with other third parties where we store or process your personal information, for the performance of the contract, via consent or via legitimate interest. These locations and providers are identified below.

 

Where information may be held

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/international-transfers/international-transfers-a-guide/

We share your information with Player360 to run the Greenwich Borough AFC app and communicate with you via text message. This will involve transferring your data outside of the European Economic Area (EEA) to the United States. Further information is available here: https://www.360player.com/privacy-policy.

We share your information with TeamFeePay (Concept Apps Ltd) to run Greenwich Borough AFC and process your payments. This will involve transferring your data outside of the European Economic Area (EEA). Further information is available here: https://teamfeepay.com/processing-notice/.

We share your information with Mailchimp (Intuit) for the facilitation of email communications and marketing. This will involve transferring your data outside of the European Economic Area (EEA) to the United States. Further information is available here: https://www.intuit.com/privacy/statement/.

We share your information with Microsoft, as we use the Microsoft 365 suite of tools to support the administration of Greenwich Borough AFC. This will involve transferring your data outside of the European Economic Area (EEA) to the United States. Further information is available here: https://privacy.microsoft.com/en-gb/privacystatement.

We share your information with Google, as we use the Google Suite of tools to support the administration of Greenwich Borough AFC. This will involve transferring your data outside of the European Economic Area (EEA) to the United States. Further information is available here: https://policies.google.com/privacy.

We share your information with Stripe, as we use Stripe as an option for you to make payments through. This will involve transferring your data outside of the European Economic Area (EEA) across the world. Further information is available here: https://stripe.com/gb/privacy and https://stripe.com/gb/legal/privacy-center.

We share your information with HUDL, as we use this to capture, analyse and learn from video and data. This will involve transferring your data outside of the European Economic Area (EEA) to the United States. Further information is available here: https://www.hudl.com/privacy.

We share your information with VEO, as we use this to capture video across Greenwich Borough AFC. This will involve transferring your data outside of the European Economic Area (EEA) to the United States. Further information is available here: https://www.veo.co/en-gb/privacy.

We share your information with The Football Association (The FA) as our regulatory body. This will involve transferring your data outside of the European Economic Area (EEA) to the United States. Further information is available here: https://www.thefa.com/public/privacy.

Please contact us if you want further information on the specific mechanism used by us or our third-party suppliers when transferring your personal data out of the EEA.

 

Our Website

We collect certain information or data about you when you use greenwhichborough.com We collect:

• Identity Data includes first name and last name
• Contact Data includes email address, postal address and telephone number
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website
• Usage Data includes information about how you use our website products and services and cookie data which is collected by our website
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication

We collect this information from

Information on how you use the site, using cookies and page tagging techniques. For more information on cookies and related technologies used on this site, and how to disable them, please read our Cookie Policy.

The data we collect on this site can be viewed by Greenwich Borough AFC to:

• Improve the site by monitoring how you use it.
• Gather feedback to improve our services.
• Respond to any feedback or queries you send to us.
• Allow you access to our services and Coaches.
• Provide you with information about our services.

Greenwich Borough AFC is not making use of these messages or data other than to follow up on your enquiries. Your personal information will be processed and transmitted in accordance with the UK General Data Protection Regulation (GDPR).

Storing your website data

We store your data on secure servers in the EEA and USA with our Player360, as listed above.  Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk. We have appropriate organisational and technical measures, procedures and security features in place to keep your data secure once we receive it.

 

Links to other websites

Greenwichborough.com contains links to other websites. This privacy statement only applies to greenwichborough.com and doesn’t cover other services and transactions that we link to. These services will have their own terms and conditions and privacy notices. If you go to another website from this one, read the privacy notice on that website to find out what it does with your information.

Your rights under the UK GDPR

You have a number of rights which you can access free of charge which allow you to:

• Know what we are doing with your information and why we are doing it
• Ask to see what information we hold about you
• Ask us to correct any mistakes in the information we hold about you
• Object to direct marketing
• Make a complaint to the Information Commissioners Office (ICO)

Depending on our reason for using your information you may also be entitled to:

• Ask us to delete information we hold about you
• Have your information transferred electronically to yourself or to another organisation
• Object to decisions being made that significantly affect you
• Object to how we are using your information
• Stop us using your information in certain ways

We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties.

Please note: your request may delay or prevent us delivering a service to you.

For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals’ rights under the General Data Protection Regulation: https://ico.org.uk/ .

If you would like to exercise a right, please send an email to info@greenwichborough.com or write to us at Greenwich Borough AFC, GB10 Sports, 177 Footscray Road, Eltham, London, SE9 2SZ.

 

Keeping your personal information secure

Greenwich Borough AFC has appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way.

Greenwich Borough AFC limits access to your personal information to those who have a genuine business need to know it.

Those processing your information will do so only in an authorised manner and are subject to contract and a duty of confidentiality.

We follow the ICO’s guidance and procedures to deal with any suspected data security breach.

We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

Who to contact

Please contact info@greenwichborough.com to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.

You can contact us at greenwichborough.com or by writing to us at Greenwich Borough AFC, GB10 Sports, 177 Footscray Road, Eltham, London, SE9 2SZ.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone 03031 231113.

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

Last Reviewed: May 2025.